Lean and continuous improvement
From 300 open tickets to fewer than 10: how WIP limits fixed my controls team's backlog
My controls team had 300+ open field tickets and a wait time measured in years. Visual management, protected time, and a WIP cap got us under 10 and kept us there.
He who starts with many problems…
The cryptic advice that rescued my first Lean Six Sigma Black Belt project, and how a stalled project went on to cut lead time 58% and variation 85%.